Covid19_eventguidelines

What to expect when you come to the show

The government has lifted remaining Covid 19 restrictions in England, with venues able to welcome full audiences back into their spaces.

The safety of our members and our audiences is of paramount importance to us.  Safety and confidence continues to be a top priority as we look forward to performing again this autumn, and we will be following the industry-wide safety protocols and government guidance for indoor entertainment. 

CLEANING AND VENTILATION

The Victoria Hall receives additional regular cleaning before, during and after your visit.  This includes toilets, tables and chairs, handrails and all contact surfaces.  Hand sanitiser stations are available at the entrance.  We ask that all attendees maintain good hand hygiene, please wash your hands regularly and use the sanitiser stations provided at the entrance.

WATCHING THE SHOW

Please remain in your seat during the performance.  Should you need to leave the venue – we will readmit you to your seat at a safe point in the performance.

FOOD AND DRINK

We would normally serve drinks and cakes at our concerts.  However, as this performance is only 1hr long we will not be having an interval or serving food and drink.  If you would like to bring your own drink or snack you can do so, but please do not bring alcohol or drinks in glass bottles, and please take any rubbish home with you.

FACE COVERINGS

In line with government guidance for indoor entertainment, we recommend the use of face coverings and ask that you wear one when moving around the venue, unless exempt.  Children aged under 11 are not required to wear face coverings.  We understand and support anyone who does not wish/is unable to wear a face covering due to a mental, physical or hidden disability.

FEELING UNWELL?

It is vital that if you or any member of your party are isolating, or have any of the following symptoms listed below, you DO NOT come to the show, unless you have a negative Lateral Flow/PCR test.  If you test positive and cannot attend we will arrange a refund for you.

Symptoms to include (but not exclusively):

      • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
      • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
      • a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

If you have any further queries in advance of your visit, please contact us at sheffieldphilharmonicorchestra@gmail.com.  When attending, our friendly team will be on hand to ensure that everyone is able to enjoy the performance safely and in comfort.

We look forward to welcoming you back to see us.  It's going to be a magical event!